JOB DESCRIPTION

Job Title: Center Manager (Female – Fashion & Education Industry)

Location: Chandigarh
Department: Sales & Operations
Reporting To: AGM – Sales & Operations
Experience Required: Minimum 3-8 years in Center Management/Sales (Fashion & Education Sector Preferred)

Job Summary:

We are seeking a dynamic and experienced female Center Manager to lead our center’s day-to-day operations. The ideal candidate should have a background in fashion education and proven experience in sales and team management. She will be responsible for driving sales, meeting enrollment targets, ensuring smooth administrative and operational functioning, and maintaining a high standard of customer service.

Key Responsibilities:

• Sales & Target Achievement:

• Drive admissions by promoting the center’s offerings through walk-ins, leads, and local marketing.
• Meet or exceed monthly sales/enrollment targets.
• Build relationships with prospective students and parents through counseling sessions and follow-ups.

• Center Operations:

• Ensure smooth day-to-day functioning of the center including scheduling, facility management, and student experience.
• Monitor faculty performance and coordinate class schedules to ensure academic delivery.
• Oversee maintenance, cleanliness, and overall presentation of the center.

• Team Management:

• Supervise center staff including counselors, front office, support staff, and trainers.
• Provide leadership, coaching, and support to ensure alignment with goals.

• Administration:

• Maintain accurate records of enrollments, fees, staff attendance, and daily reports.
• Handle petty cash, inventory, and documentation in compliance with company procedures.

• Customer Service:

• Handle queries, concerns, and escalations from students and parents professionally.
• Ensure a welcoming and professional environment at all times.

Candidate Profile:

• Female candidates only (as per business requirement).
• Graduate/Postgraduate in Fashion, Retail, or Education Management preferred.
• Minimum 3–5 years of relevant experience in center management, sales, and operations.
• Strong communication, leadership, and interpersonal skills.
• Result-oriented with a customer-first mindset.
• Proficient in MS Office and reporting tools.

Note: The above job description is a general overview of the responsibilities and requirements of a Center Manager at Orane International. It may be subject to change based on the evolving needs of the organization.